Shipping and delivery

We deliver fitness equipment across Norway, from single products to complete gym installations.

Shipping costs

If you have questions about shipping and prices before you order, contact us directly at mille@thegymindustry.no.

Delivery time

Standard products are normally shipped within 1 to 3 working days from when the order is received and paid. You receive tracking information by email when the order has been shipped.

Heavy and large products

Treadmills, racks and larger strength stations are delivered by freight carrier during the daytime. We will contact you to agree on a time that suits you. Check that there is good access to the delivery location before ordering.

Commercial deliveries (B2B)

For gym installations and larger orders, delivery is agreed directly with our sales department. We coordinate timing, carry-in and any installation. Contact us at mille@thegymindustry.no to discuss your delivery.

Pickup in Sandvika

You can collect your order directly from our showroom in Sandvika. Choose "Pickup" at checkout and we will let you know when the order is ready.

Items not in stock

If you order an item that is not in stock, you will be notified with an expected delivery date. You can then choose to wait or cancel for a full refund.

Damaged goods on delivery

Always inspect the goods on receipt. If you discover damage, contact us at mille@thegymindustry.no within 24 hours with photos. We will resolve it quickly.

Questions about delivery?
mille@thegymindustry.no